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Description: (from the back cover) "Success in business - and in life - is 10% technical skills and 90% people skills."

Bob Burg shares these skills in this power packed, easy-to-read and simple-to-apply book! You'll realize benefits you can use the rest of your life to attain the results you want in both your business and personal life.

You'll learn how to:

* Avoid problems with others and win them over to your way of thinking.
* Have people "bending over backwards" to make you happy.
* Save money through win-win negotiating techniques
* Ask for help and get it - from anyone
* Diffuse and argument and turn a "potential enemy" into your most ardent supporter
* Write a "complaint" letter that gets results and elicits positive action
* Talk your way out of a traffic ticket
* Communicate more effectively with your spouse, children, employer, employees, friends, strangers and anyone else!

You'll also learn:
* The 3 P's of powerful persuasion
* The 7 words never to say - they will eventually come back to haunt you
* The 8 key words to immediately get someone on your side of an issue

$14.95 each  [Add to Cart] [View Cart]